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Terms of Use
Effective Date: 7/31/2025

Welcome to the online home of Obsidian & Sage LLC. By visiting our website, browsing our offerings, or making a purchase, you agree to the following Terms of Use. Please read them carefully—these guidelines help protect both your experience and our business.

1. Acceptance of Terms
By accessing or using our website, services, or online content, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.

2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not violate the rights of others or restrict their enjoyment of the site.
You may not:

• Attempt to hack, disrupt, or interfere with the site’s functionality
   
• Use content or images without written permission
   
• Impersonate our staff or misrepresent your identity
   

3. Intellectual Property
All content on this site—text, images, designs, product descriptions, class titles, and event names—is the property of Obsidian & Sage LLC or used with permission. You may not copy, reproduce, or distribute our content without prior written approval.

4. Product & Service Descriptions
We do our best to describe our products, services, and spiritual tools with care and accuracy. However, items such as crystals, tarot readings, or spiritual services are not medical treatments and should not be used in place of professional advice, diagnosis, or therapy.

All metaphysical services and products are offered as spiritual tools to support personal growth and wellness. Individual results may vary.

5. Booking, Payment & Cancellation
Appointments, classes, and events may require advance booking and payment. Please review individual event details for cancellation policies. No-shows and late cancellations may not be eligible for refunds.

We reserve the right to reschedule or cancel events or services due to emergencies or unforeseen circumstances. If this occurs, we’ll contact you directly to offer a refund or alternative time.

6. Third-Party Links
Our website may include links to external websites or services. We are not responsible for the content, privacy practices, or business operations of any third-party sites.

7. Limitation of Liability
While we strive to maintain a safe and secure website, Obsidian & Sage LLC is not liable for any direct, indirect, or incidental damages resulting from your use of this site, including but not limited to service interruptions, errors, or data breaches.

Use of our products and services is at your own discretion and risk.

8. Changes to These Terms
We may update these Terms of Use as needed. Any updates will be posted here with a revised effective date. Your continued use of our website indicates acceptance of any changes.

9. Contact Us
If you have any questions about these Terms, please reach out. We're happy to clarify.

Obsidian & Sage LLC
4513 Avenue of the Cities
Moline, Illinois 61265
📞 309.230.8612
📧 obsidianandsage@gmail.com

Effective Date: 7/31/2025

At Obsidian & Sage LLC, your privacy is sacred. Whether you're browsing for crystals, booking a reading, or signing up for an event, we honor your trust and are committed to protecting your personal information.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Your name, email address, phone number, and mailing address when you place an order, book a service, or join our email list or events.
   
• Payment Information: Collected securely through third-party services like Square or PayPal. We do not store full credit card numbers.
   
• Website Use Data: Information like your IP address, browser type, and site behavior collected via cookies or analytics tools to help us improve the website experience.
   

2. How We Use Your Information
We use your information to:

• Process purchases and schedule services
   
• Send shop updates, event reminders, and newsletters (only if you’ve opted in)
   
• Improve the experience of our website and offerings
   
• Comply with legal or operational requirements
   

3. Who We Share Your Information With
We do not share your personal information with anyone outside of our shop.
Your data is only accessible to individuals employed by or directly working with Obsidian & Sage, such as staff or trusted service providers who assist with payments, scheduling, or communications. These parties only access the information needed to perform their work and are required to maintain confidentiality.

We never sell, rent, or disclose your personal data to outside companies or marketers.

4. How We Protect Your Information
We use appropriate security measures—including secure platforms, password protection, and limited data access—to keep your information safe and secure.

5. Cookies & Website Tools
Our site may use cookies to personalize your visit and track how the site is being used. You can disable cookies in your browser settings if you prefer.

6. Your Privacy Rights
You have the right to:

• Request access to your personal data
   
• Ask us to update, correct, or delete your information
   
• Opt out of marketing emails at any time by clicking “unsubscribe”
   

7. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we’ve collected data from someone under 18 without verified parental consent, we will delete that information promptly.

8. Changes to This Policy
This Privacy Policy may be updated occasionally. If we make changes, we will post them here with a revised effective date.

9. Contact Us
Questions about your privacy? We’re here to help.

Obsidian & Sage LLC
4513 Avenue of the Cities
Moline, Illinois 61265
📞 309.230.8612
📧 obsidianandsage@gmail.com